Terms of service
ACCEPTANCE OF TERMS
The following Terms & Conditions form a binding legal contract between you, either as an individual or representing an entity (“you”), and Pero Niño, regarding your use and access to the website located at https://peronino.com/, along with any associated media platforms, channels, mobile sites, or applications linked or connected to it (hereinafter referred to as the “Site”).
By accessing or using the Site, you acknowledge that you have read, comprehended, and consented to these Terms of Use. SHOULD YOU NOT CONSENT TO THESE TERMS OF USE, YOU ARE FORMALLY REQUESTED NOT TO USE THE SITE AND TO CEASE ANY CURRENT USAGE IMMEDIATELY.
We may introduce additional guidelines or documents at intervals on the Site, and these will be duly integrated into these Terms by reference. Pero Niño holds the discretion to amend or revise these Terms of Use periodically. Any modifications will be signified by updating the “Last Updated” date on this document. Your waiver to specific notifications of such revisions is acknowledged by this agreement. It's imperative to review the prevailing Terms each time you access our Site to remain informed about any changes.
Your continued interaction and use of the Site following the posting of any updated Terms of Use signifies your acceptance of the revised terms.
Please note, the content and information available on the Site may not be suitable for persons or entities in certain jurisdictions or countries where it would defy the law or mandate any form of registration on our part. Those opting to access the Site from such regions are doing so by their volition and must ensure they are in compliance with any applicable local regulations.
OWNERSHIP OF INTELLECTUAL PROPERTY
The Site, unless explicitly stated otherwise, is the exclusive property of Pero Niño. This includes, but is not limited to, the source code, databases, features, software, design elements, audio, video, text, photographs, and graphics (collectively referred to as the “Content”) on the Site. Additionally, the distinctive trademarks, service marks, and logos within the Site (referred to as the “Marks”) either belong to, are managed by, or have been licensed to us. All aforementioned elements are safeguarded by copyright, trademark, and a plethora of other intellectual property and unfair competition laws spanning the UK, the United States, international jurisdictions, and relevant conventions.
The Content and Marks are made available on the Site strictly “AS IS” for the purposes of information and individual consumption. Any attempt to replicate, reproduce, aggregate, republish, upload, announce, showcase publicly, encode, translate, transfer, distribute, sell, license, or exploit any part of the Site, the Content, or the Marks for commercial pursuits, without our explicit written consent, is strictly prohibited.
Upon verifying your eligibility to utilize the Site, you are bestowed a restricted license to access and engage with the Site, and to download or reproduce sections of the Content you've legitimately accessed, solely for personal, non-business-oriented purposes. All rights not specifically conferred to you regarding the Site, Content, and Marks remain with Pero Niño.
3. USER REPRESENTATIONS
The details you furnish during registration are honest, precise, contemporary, and comprehensive.
You will ensure the consistency of this information and will amend any discrepancies or outdated registration data promptly.
You possess the legal competence and are in alignment with these Terms of Use.
In the jurisdiction where you reside, you are of legal age.
You will refrain from accessing the Site via automated methods, including but not limited to bots, scripts, or any other non-human avenues.
You will ensure the Site is not used for illicit or unauthorized purposes.
All your activities on the Site will be in accordance with prevailing laws and regulations.
Should you submit any information that is deceptive, imprecise, outdated, or incomplete, we reserve the right to halt or terminate your account. This also entails the discretion to reject any present or subsequent engagement with the Site (or any part of it).
4. USER REGISTRATION
Registration may be a prerequisite for using certain features of the Site. It's your responsibility to maintain the confidentiality of your password. Any activity under your account will be deemed as your responsibility. We hold the authority to alter, reclaim, or remove any username chosen by you if we believe, at our sole discretion, that it may be unsuitable, indecent, or potentially offensive.
5. PRODUCT
We strive to depict the colours, features, specifications, and intricate details of products on the Site with utmost accuracy. However, we cannot assure that these representations are entirely accurate, up-to-date, or devoid of errors, particularly as electronic displays might alter the actual colours and nuances of products. All items on our site are presented while stock lasts, and we cannot assure perpetual availability. At our discretion, products can be withdrawn at any point and for any reason. Furthermore, the prices of all products are variable and subject to alteration.
For relevant products, presentation boxes will accompany a bottle only if they are shown in the product image. It's noteworthy to mention that for safeguarding during transportation, presentation boxes might be shipped separately.
6. PURCHASES AND PAYMENT
Accepted Payment Methods:
Visa
Mastercard
American Express
PayPal
Amazon Pay
For all purchases made through the Site, you commit to providing up-to-date, accurate, and complete account and purchase details. It's imperative to maintain and swiftly revise payment and account data, including your email address, payment mode, and card expiry details. This ensures seamless transactions and allows for efficient communication when required. Any applicable VAT, sales tax, and duties will be added to the purchase prices at our discretion. While all payments are typically in British Pounds, you have the option to select other currencies.
You consent to pay the prevalent prices for your purchases, along with any relevant shipping charges. Upon order placement, you grant us permission to process your payment through your selected payment medium. Should there be any inadvertent errors in our pricing, even post payment request or receipt, we retain the right to rectify them.
Furthermore, we hold the discretion to decline any order made on the Site. We might set limits or cancel the number of items purchased per individual, household, or order. This encompasses orders from the same account, using identical payment methods, or sharing billing or shipping details. We also reserve the authority to restrict or refuse orders which, based on our judgment, seem to originate from dealers, resellers, or distributors.
7. RETURN/REFUNDS POLICY
Before finalizing any purchase, we urge you to thoroughly go through our Return Policy available on the Site.
8. PROHIBITED ACTIVITIES
You are granted access to the Site for the explicit purposes defined by us. Any commercial usage of the Site, unless specifically sanctioned or endorsed by us, is strictly prohibited.
As a user, you are strictly prohibited from:
Compiling data or content from the Site, directly or indirectly, to amass a collection, database, or directory without our explicit written consent.
Deceiving or misleading us or other users, especially in pursuits to extract sensitive data such as passwords.
Bypassing or meddling with the Site's security measures, including features that regulate content use or limit Site access.
Making remarks or actions that, in our view, damage our reputation or that of the Site.
Utilizing information from the Site to inconvenience, harass, or harm others.
Misusing our support services or lodging deceptive complaints.
Using the Site in ways contrary to prevailing laws or regulations.
Unlawfully linking to or framing content from the Site.
Transmitting material, including but not limited to malware, or spam, that disrupts the Site's intended user experience.
Employing automated systems, like bots or data extraction tools, on the Site.
Erasing any content's copyright or proprietary notices.
Impersonating other users or adopting another user's identity.
Introducing mechanisms, including "spyware" or "pcms", that covertly gather or transmit data.
Overburdening or causing disruption to the Site or related networks and services.
Threatening, harassing, or imposing undue pressures on our staff or representatives.
Trying to access restricted areas of the Site.
Replicating or modifying the Site's software, such as its PHP, HTML, or JavaScript code.
Except when allowed by law, reverse-engineering any part of the Site's software.
Using or initiating unauthorised scripts or automated systems on the Site, barring standard search engine activities.
Employing third-party agents for purchases on the Site.
Using the Site in unauthorized manners, including unsolicited communications or fraudulent account creation.
Competing with us or leveraging the Site for commercial gain.
Promoting or selling goods/services via the Site.
Transferring or selling your user profile.
Violating these terms could result in restricted access, suspension, or termination of your access to the Site.
9. AGE RESTRICTIONS ON SALES
The Site operates within the jurisdiction of the UK, where the sale and purchase of alcoholic products are governed by specific age-related restrictions. In the UK, it is strictly prohibited for individuals under 18 years of age to purchase alcohol. Furthermore, it is unlawful for those aged 18 or above to procure alcohol for individuals below 18.
This Site is tailored for users who are 18 years or older. To proceed with the purchase of alcoholic items on our platform, you must not only meet the UK age threshold of 18 but also ensure that the recipient of the order, if not you, meets the legal drinking age in the respective destination country.
Upon placing an order, it is implied that an adult, qualified to receive alcohol, will be present to sign for the package upon its delivery. If, for any reason, such an eligible individual is unavailable at the time of the delivery, the onus falls on you to coordinate the necessary delivery adjustments with the concerned courier service. This responsibility includes any potential costs or inconveniences that might arise from the failure to receive the parcel during the initial delivery attempt.
10. USER GENERATED CONTRIBUTIONS
User Contributions Guidelines and Responsibilities:
Ownership & Rights: You can only share Contributions that you have the right to distribute, whether it's because you created them or you have permission to share them. They shouldn't infringe on anyone else's intellectual property or other rights.
Truthfulness: Your Contributions should be honest and accurate. They shouldn't mislead anyone or represent falsehoods.
No Unauthorized Promotions: You can't use the platform for unsolicited advertising or promotions.
Respect & Decency: Your Contributions should be respectful. They shouldn't be obscene, violent, or harassing, and they shouldn't mock or disparage anyone.
No Harm or Threats: You can't use your Contributions to harm, threaten, or promote violence against individuals or groups.
Legal Compliance: Your Contributions should follow all local, national, and international laws.
Privacy: Respect people's privacy. Don't share anything that could violate someone's privacy rights, whether it's a photo, their name, or any other personal information.
No Discrimination: Avoid making Contributions that are discriminatory or offensive based on race, gender, sexuality, or other protected attributes.
Follow All Terms: Beyond these guidelines, all Contributions should follow any other provisions set in the Site's Terms of Use.
If you don't adhere to these guidelines, the Site may take actions such as removing your Contributions, suspending your account, or other remedies as deemed appropriate.
11. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorise sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorise any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
12. GUIDELINES FOR REVIEWS
Rights Granted to the Site upon Posting Contributions:
Broad Licensing Rights: By posting any Contributions, users give the Site a vast range of rights to use that content. These rights are expansive: they're worldwide, royalty-free, and cover virtually any kind of use, from reproduction to public display to making derivative works.
Media & Format Flexibility: The Site can use the Contributions across any type of media, format, or technology, whether it's currently in existence or developed in the future.
Branding & Identity Use: The Site can use any related trademarks, logos, or brand names provided with the Contributions.
Moral Rights & Waiver: Moral rights, which might include the right to be recognized as the author of a work or the right to object to derogatory treatments of one's work, are waived. This means the user can't later object to how their Contributions are used on moral grounds.
User’s Ownership & Responsibilities:
User Retains Ownership: Even though the Site gets broad rights to use the Contributions, the user still owns them. This means, for example, the user might be able to use their Contributions in other places or in other ways outside the Site.
No Site Ownership Claims: The Site doesn't claim to own the user's Contributions, only to have the right to use them as described.
User's Liability: The user is solely responsible for their Contributions. If someone else believes a Contribution infringes on their rights or is otherwise illegal, the Site is not to blame; the user is.
Site's Discretionary Powers: The Site can change or remove Contributions at any time for any reason. They can also decide where Contributions appear on the Site.
In essence, this section provides the Site with a wide berth to use user-generated content while still acknowledging the user’s ownership of that content. It emphasizes that users must think carefully before posting, as once something is shared, the Site can use it in many ways.
13. SUBMISSIONS
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By sharing your insights, comments, ideas, or any feedback related to our Site or our offerings ("Feedback"), you agree that:
Exclusive Rights: All feedback becomes our exclusive property. Any intellectual property associated with your feedback is thus transferred to us upon submission.
Open Use Policy: We consider all feedback non-confidential. This grants us full freedom to use, share, and act upon this feedback for any purpose we deem appropriate, without any obligation of confidentiality or compensation to you.
Full Utilisation Rights: We can employ your feedback for various purposes, whether commercial or otherwise, without the need to give you credit or any form of compensation.
Relinquishing Moral Claims: Any rights you may have to object to the ways we may use or change your feedback, known as "moral rights," are waived by you upon submission.
Guarantee of Authenticity: You assure that the feedback you provide is original to you or that you have the authority to share it. This protects us from any potential intellectual property disputes.
No Legal Claims: By submitting your feedback, you agree not to pursue any legal claims against us concerning the use or modification of your feedback.
In essence, by providing feedback, you're giving us full rights to use it as we see fit, without any obligation to you, and you assure that your feedback doesn't infringe upon anyone else's rights.
14. THIRD-PARTY WEBSITE AND CONTENT
The Site might include links to external websites ("External Websites") or showcase content, such as articles, images, designs, videos, and other materials, from third-party sources ("External Content"). We don't validate, oversee, or verify the authenticity, relevance, or thoroughness of these External Websites or the External Content. Consequently, we aren't accountable for any issues arising from accessing these External Websites or utilizing the External Content. This includes matters related to their content, credibility, potential offensive nature, viewpoints, data protection measures, or other standards. Just because we include or link to these does not mean we fully endorse or approve of them.
If you opt to explore these External Websites or utilize any External Content, you're doing it at your discretion. Please remember that once you leave our Site, our Terms of Use no longer apply. You should acquaint yourself with the terms and privacy policies of any third-party site you visit or application you use. When making purchases on these External Websites, remember that they're transactions with those entities, not us. We're not responsible for any aspect of those transactions.
Your interactions with these third-party sources, including any purchases, are strictly between you and them. We aren't liable for any issues that arise from such interactions. If any harm or loss results from accessing these External Websites or from using the External Content, we aren't to be held responsible.
15. SITE MANAGEMENT
We retain the authority, though not the obligation, to:
Oversee the Site for any breaches of these Terms of Use.
Act legally against anyone whom we believe, at our discretion, has violated any law or these Terms of Use, which may include reporting such individuals to the relevant authorities.
At our discretion, withhold, limit, or disable any of your Contributions, either in full or in part.
At our discretion, and without any obligation to notify, remove or disable content from the Site that occupies excessive space or places undue strain on our systems.
Administer the Site to uphold our interests, protect our assets, and ensure the smooth operation of both the Site and the Marketplace Offerings.
16. PRIVACY POLICY
Your data privacy and security are of paramount importance to us. We encourage you to acquaint yourself with our Privacy Policy. By engaging with the Site or the Marketplace Offerings, you accept the conditions outlined in our Privacy Policy, which forms an integral part of these Terms of Use. It's important to note that the Site and the Marketplace Offerings operate from the United Kingdom. If you're accessing our services from regions with data protection norms different from those of the United Kingdom, please be aware that by continuing your use of the Site, your data will be transferred to the UK. By doing so, you give clear consent for your data to be moved to and processed within the United Kingdom.
17. COPYRIGHT INFRINGEMENTS
We hold the intellectual property rights of others in high regard. If you're of the view that any content accessible via the Site violates a copyright you possess or oversee, we urge you to promptly inform us using the contact details given below (referred to as a “Notification”). The individual who provided or saved the content in question will receive a copy of your Notification. Do note that, based on prevailing laws, making false claims in a Notification could make you liable for damages. Therefore, if you're uncertain whether the content on the Site or linked from the Site breaches your copyright, it would be prudent to consult with a legal professional beforehand.
18. TERM AND TERMINATION
These Terms of Use are applicable as long as you engage with the Site. WE MAINTAIN THE RIGHT, AT OUR SOLE DISCRETION AND WITHOUT PRIOR NOTICE OR OBLIGATION, TO DENY ANY INDIVIDUAL ACCESS TO THE SITE OR THE MARKETPLACE OFFERINGS. THIS CAN BE DUE TO VARIOUS REASONS, INCLUDING, BUT NOT LIMITED TO, VIOLATIONS OF ANY TERMS, WARRANTIES, OR COVENANTS IN THESE TERMS OF USE OR ANY APPLICABLE LAWS OR REGULATIONS. AT OUR DISCRETION, WE CAN TERMINATE YOUR PARTICIPATION OR DELETE YOUR ACCOUNT AND ITS ASSOCIATED DATA WITHOUT GIVING PRIOR WARNING.
Should your account be terminated or suspended for any given reason, you are barred from re-registering under your own name, an assumed identity, or on behalf of someone else. Along with suspension or termination actions, we also retain the right to pursue any necessary legal measures, which could involve civil, criminal, or injunctive solutions.
19. MODIFICATIONS AND INTERRUPTIONS
We maintain the right to alter, adjust, or delete Site contents whenever necessary, at our discretion, and without prior notice. However, it's not our duty to regularly update any Site information. Moreover, we might adjust or halt any part of the Marketplace Offerings at any given time without giving advance notice. Should there be any changes, price adjustments, suspensions, or halts related to the Site or Marketplace Offerings, we are not accountable to you or any third party.
Please note that the availability of the Site and Marketplace Offerings isn't guaranteed. There might be times when technical issues or maintenance tasks lead to interruptions or delays. We maintain the right to make modifications to the Site or Marketplace Offerings without informing you. If you're unable to access or use the Site or Marketplace Offerings due to any hiccups or halts, understand that we won't be held responsible for any losses or inconveniences you face. Additionally, these Terms of Use don't mandate us to continue supporting the Site or Marketplace Offerings or provide any subsequent corrections or updates.
20. GOVERNING LAW
These terms are shaped by and adhered to according to the laws of the United Kingdom, excluding the United Nations Convention of Contracts for the International Sales of Goods. If you are a consumer residing within the EU, you also have the safeguard provided by the mandatory laws of your home country. Both Pero Niño and you concur to fall under the non-exclusive jurisdiction of the courts in England and Wales. This means you can choose to uphold your consumer rights concerning these terms either in the UK or within your resident EU nation.
21. DISPUTE RESOLUTION
INITIAL DISCUSSIONS
For a swift resolution and to manage costs, any disagreements, controversies, or claims linked to these Terms of Use (referred to as "Dispute") initiated by either party will first be discussed informally for a minimum of thirty (30) days before considering arbitration. These discussions begin upon receipt of written notice from one party to another.
FORMAL RESOLUTION
Any disagreement stemming from the relations between the involved parties will be settled by a single arbitrator, appointed as per the Arbitration and Internal Rules of the European Court of Arbitration of the European Centre of Arbitration based in Strasbourg. By agreeing to this clause, parties accept these rules. The arbitration will take place in London, UK, and will be conducted in English. The guiding law for substantive issues will be the laws of the UK.
LIMITATIONS
Both parties concur that any arbitration will focus solely on individual disagreements. Where the law allows, (a) no arbitration will be merged with another; (b) disputes won't be arbitrated on a class-action basis or employ class-action methods; and (c) disputes can't be presented on behalf of the public or others.
EXCLUSIONS FROM DISCUSSIONS AND ARBITRATION
Both parties recognize the following disagreements are exempt from the informal discussions and formal arbitration steps: (a) disagreements about the intellectual property rights of a party; (b) disagreements arising from theft, piracy, privacy breaches, or unauthorized activities; and (c) any requests for injunctive relief. If any part of this provision is deemed illegal or unenforceable, the involved parties won't opt for arbitration for any dispute within that portion of the provision. Such disputes will be addressed in the courts as specified above, with both parties agreeing to the court's jurisdiction.
22. CORRECTIONS
The Site may display information that has typographical mistakes, inaccuracies, or oversights concerning the Marketplace Offerings. This could include details about descriptions, prices, availability, and more. We hold the authority to rectify these inaccuracies, mistakes, or oversights and to amend or refresh the Site's information at any moment, without providing prior notification.
23. DISCLAIMER
The website is provided "as is" and is available based on its current state. By using the website services, you acknowledge that you are doing so at your own risk. To the maximum extent allowed by law, we reject all forms of guarantees, whether explicit or implied, about the website and how you use it. This includes any implied warranties of its quality, its suitability for a specific purpose, or its non-violation of any rights.
We don't claim or guarantee that the content on the site or other linked sites is entirely accurate or complete. We won't be held accountable for:
Any inaccuracies or errors in the content.
Any harm or damage that you might experience while using the site.
Unauthorized access to our secured servers or any personal or financial details stored on them.
Disruptions in sending or receiving data from the website.
Malware or viruses from third parties that might infect the website.
Any mistakes in the content or any harm resulting from content that's uploaded or available on the website.
We aren't responsible for and don't endorse any third-party products or services promoted on or linked from our site. We don't oversee transactions between you and third-party providers. As with any purchase or service engagement, it's up to you to make decisions wisely and with caution.
24. LIMITATIONS OF LIABILITY
Under no circumstances will our team, including directors, employees, or agents, be responsible for any damages you or a third party might experience. This encompasses any type of damage, whether it's direct, indirect, incidental, or special, even if we've been notified about the potential for such damages. Any liability we might have towards you, regardless of the situation or type of claim, is always capped at the sum you may have paid us in the six months leading up to the event causing the claim. Some legal jurisdictions don't support limits on certain warranties or the exclusion of specific types of damages. If these laws pertain to you, you might not be bound by some or all of these limitations, and you might have extra legal protections.
25. INDEMNIFICATION
You commit to protecting and exempting us, as well as our affiliated companies, branches, and all associated staff, from any loss, damage, claim, or charge, inclusive of reasonable legal costs, brought forward by a third party due to or resulting from: (1) your input on the Site; (2) your Site usage; (3) any violation of these Terms; (4) your failure to uphold promises made in these Terms; (5) infringing on a third party's rights, especially intellectual property; or (6) any intentional negative actions towards another Site user you've interacted with. We maintain the right, at your cost, to exclusively handle and oversee any issue that necessitates your indemnification. In these situations, you pledge to support our defense, at your cost. Upon learning of any such claims or proceedings that require your indemnification, we will make a genuine effort to inform you.
26. USER DATA
We retain specific data you submit to the Site to enhance its performance and monitor its use. While we conduct regular data backups, the onus is on you for all the information you share or the activities you engage in using the Site. In the event of data loss or corruption, we won't be held responsible, and you accept that you won't pursue any claims against us for such incidents.
27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Engaging with this website, sending us emails, and filling out online forms are all considered electronic interactions. By doing so, you're giving consent to receive communications electronically. This means that any agreements, notifications, disclosures, and other messages we send you through email or on the website are as valid as if they were provided in paper form. By using this site, YOU ACCEPT the use of electronic signatures, contracts, orders, and other documents, and also acknowledge the electronic receipt of policies, notices, and transaction records initiated or finalized either by us or through the website. You agree to forego any legal rights or stipulations in any jurisdiction that demand a physical signature, the physical delivery or storage of records, or any non-electronic payment or credit methods.
28. CALIFORNIA USERS AND RESIDENTS
If you're not satisfied with how we handle your complaint, you have the option to reach out to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. You can get in touch with them in writing at the address: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834. Alternatively, you can call them at (800) 952-5210 or (916) 445-1254.
29. EGIFT CARD TERMS & CONDITIONS
PURCHASE
You can buy Pero Niño eGift Cards for values ranging from £25 to £1,000.
Only those 18 years and older can purchase these eGift Cards.
All eGift Card values are in GBP. Payments, including those for eGift Cards, must be made in GBP.
Buyers must provide complete billing details. They'll get an email once the order processes and another when the recipient gets the eGift Card. The email will share order details but not the card or pin information.
If there's a mistake in the recipient's email, it's up to the buyer to let Pero Niño Customer Service know. If the card hasn't been used, we'll issue a new one with changed details.
RISK OF LOSS
Once the eGift Card is sent electronically, the buyer assumes all risk. Pero Niño isn't responsible for lost, unused, or unauthorized use of eGift Cards.
REDEMPTION
Redeem eGift cards at https://peronino.com/.
To use the eGift Card online, you'll need a 16-digit card number and an eight-digit pin from the confirmation email.
If your purchase is less than the card value, the leftover balance remains on the eGift Card. No cash refunds will be given for this balance.
Check remaining eGift Card balances under 'Your Account' on the site.
If a purchase exceeds the card value, the extra must be covered by other payment methods on the site.
Only one promotional eGift Card is allowed per purchase, but multiple regular eGift Cards can be used.
LIMITATIONS
Redeem eGift Cards only on https://peronino.com/, not by phone or email.
The card isn't a guarantee, credit, or cash equivalent.
eGift Cards and any remaining balance will expire one year from the issue date.
If an eGift Card payment fails, its value will be canceled, and we might take further action if fraud is suspected.
If you exchange an item bought with an eGift Card for a cheaper item, the difference goes back on the eGift Card.
Refunds are usually not provided for eGift Card purchases. However, within 14 days from issue, unused cards can be refunded to the original buyer.
Refunds go back to the original payment method.
We might deny a refund if we suspect fraudulent activity.
Any refunds for items purchased with an eGift Card follow Pero Niño's refund policy.
If an eGift Card is lost or stolen, it won't be replaced. If it hasn't been used, contact sales@pero-nino.com, and we might issue a new one.
If there are issues using the eGift Card, contact Customer Service. If it hasn't been redeemed, we might issue a new card.
eGift Cards can't be used to buy other eGift Cards or be resold. You can't transfer card balances or redeem them for cash unless the law requires it.
eGift Card funds aren't covered by the Financial Services Compensation Scheme. If Pero Niño goes bankrupt, you might lose the money on your card.
30. PUBLIC BALLOT TERMS & CONDITIONS
Entry Process: To participate in a ballot, customers must complete the checkout process for the respective product. Note that they will not be billed during this stage.
Winning the Ballot: Winners will be automatically billed for the product they succeed in obtaining. The exact cost, including taxes and any additional fees, will be outlined during checkout.
Payment Failures: If a winner's payment is unsuccessful, another winner will be chosen from the ballot entries.
Entry Limitation: Each participant can enter only once. Multiple entries from the same person will be disregarded.
Winner Notification: Those who win in the ballot will be informed and will receive a purchase confirmation.
Non-Winners: Participants who do not win will be informed of their unsuccessful status and will not incur any charges.
Eligibility Restrictions: Employees of Pero Niño and its partner companies are not eligible to participate in the ballot
32. MISCELLANEOUS
The Terms presented on this website, along with any guidelines or rules posted by us regarding the website, represent the complete agreement between you and our company. Should we not enforce or recognize any aspect of these Terms, it shouldn't be seen as a waiver of that specific aspect. These Terms are applicable to the maximum extent allowed by applicable law. We reserve the right to delegate our rights and duties under these Terms whenever we see fit. We're not to be held accountable for any loss, damage, or inaction arising from unforeseen events beyond our control. If any section or part of these Terms is deemed invalid or unenforceable, that specific section or part can be disregarded, leaving the rest of the Terms intact. No aspect of these Terms indicates a joint venture, employment, or partnership between you and our company. The responsibility of these Terms’ interpretation shouldn't fall upon us since we are the ones who formulated them. By accepting these Terms, you acknowledge their electronic nature and the absence of physical signatures from both parties.
33. CONTACT US
To address concerns or gather more details about the Site's usage, reach out to us at:
sales@pero-nino.com